Question 1

What is Matchmonster?

Accepted Answer

Matchmonster is a privacy-first matrimony platform. Every profile is reviewed by a human advisor before it goes live, personal details stay in a private vault rather than on the profile, and contact details are released only after a mutual match, if your privacy settings allow it, or when you approve another member's request for them.

Question 2

Who is it for?

Accepted Answer

People looking for a marriage partner, and the families who help them look. A profile can be created and managed by the person themselves or by a parent, sibling or relative they invite, and professional matchmakers can run profiles on behalf of their clients.

Question 3

Do I have to share my phone number to sign up?

Accepted Answer

You give a phone number so an advisor can call you, but it is collected only. Matchmonster sends no SMS and no one-time passcodes, and your number is never shown on your profile.

Question 4

What does the advisor actually check?

Accepted Answer

A Platform Advisor reviews your profile before it is published: that it reads true, that it follows our rules and that the details hang together. Verification marks shown on a profile are stamped by an advisor — they are not self-declared by the member.

Question 5

How does Matchmonster work, step by step?

Accepted Answer

You create your profile privately and a Platform Advisor reviews it. Once it is approved and the remaining publication steps are complete, it becomes visible to other approved members. You express interest in a profile; if that interest is returned the match is mutual, which opens a private conversation between you and, subject to your settings, releases contact details.

Question 6

When do my phone number and family details become visible?

Accepted Answer

Your contact details (name, phone number and email) are shared after a mutual match only if your privacy settings allow it, and your birth details only if you have also chosen to share them on a match. Family details are never shared on a match. Any of these can also be shared when you approve another member's request for that specific set of details. Until then they stay in the vault — they are not part of the profile other members read.

Question 7

Can I stop specific people from finding me?

Accepted Answer

Yes. Visibility rules let you decide who can discover your profile, you can browse without leaving a trace on the profiles you view, and you can block another member, which removes them from your results and stops interest, messages and contact reveals between you in both directions.

Question 8

Can anyone see my profile?

Accepted Answer

No. Profile content is visible only to signed-in members whose own profile an advisor has approved. Search engines are not shown member profiles at all, and photos you mark for connections are served only to the people who help manage your profile, to the staff who review it and to members you have matched with.

Question 9

Where do my personal details live?

Accepted Answer

In a private vault, separate from the profile other members read. Full name, date of birth, phone numbers, email and family contacts are stored apart from the public profile content. Other members receive them only after a mutual match under your privacy settings, or when you approve a request for a specific set of details. Photos you mark for connections are stored apart too, and served as described under photos.

Question 10

Who can see my photos?

Accepted Answer

Photos you mark public are visible to approved, signed-in members. Photos you mark for connections are served only to you, to the people who help manage your profile, to the staff who review it and to members you have a mutual match with — the image bytes themselves are gated, not just hidden in the interface.

Question 11

What happens if I report another member?

Accepted Answer

A report is recorded for our staff to review, and you hear the outcome in your notifications. Reports never unpublish a profile automatically — one complaint is not allowed to remove someone from the platform without a person looking at it.

Question 12

Can I leave and take my details with me?

Accepted Answer

Yes. You can export your own profile as a document, and the private sections are included only when you tick them yourself. Your vault data is yours.

Question 13

What can I do without paying?

Accepted Answer

Creating a profile, browsing and searching, expressing interest, and every conversation after a mutual match cost nothing. The parts of matrimony that matter most are free here.

Question 14

What costs credits?

Accepted Answer

Credits are spent only on optional extras: revealing a match’s contact details, boosting your profile so it appears earlier in browse, and requesting an introduction from a professional matchmaker. The current cost of each is shown live on the pricing page.

Question 15

Is there a subscription?

Accepted Answer

There is no mandatory subscription. A monthly plan exists for members who want one, but everything needed to find and talk to a match works without it.

Question 16

Is there a fee to publish a profile?

Accepted Answer

Where a publishing fee applies it is shown on the pricing page before you commit, with the amount and the period stated at that moment. Nothing is charged without being displayed first.

Answers, before you have to ask

Getting started

How matching works

Privacy and safety

Credits and fees